Dear Mr Smith,
CFG implemented unprecedented and comprehensive cost management initiatives in 2009. These initiatives included network changes as well as organizational and structural realignments intended to make CFG a more efficient organization.
A year ago, we predicted that some companies would not survive the economic crisis, others would be severely weakened, while a few would be leaner and more focused. I was confident that CFG would be in that last group.
Sincerity,
Daniel Faucher
October 16, 2010